Privacy Policy
Cunsole, an accounts receivable automation platform, values your privacy and is committed to ensuring that your privacy is protected and that you are aware of how your information is being used. The purpose of this privacy policy ("Privacy Policy") is to describe how Cunsole collects, uses, maintains, and shares information about you ("User" or "you") while interacting with us on our platform and for the Personal Information while using or accessing our Services.
Please read and understand this Privacy Policy carefully. Your use or access of the Services shall constitute your agreement to this Privacy Policy. If you do not agree with our policies and practices as described herein, do not use the Services offered by Cunsole.
Applicability
This Privacy Policy is applicable to your access to and use of the Cunsole platform which enables finance teams and businesses to automate their accounts receivable processes, including but not limited to invoice processing, payment collection, reconciliation, and financial reporting ("Services").
Types of Information Being Collected
We may collect the following types of from you in a variety of ways (both directly and indirectly), including, but not limited to, when you visit our website or mobile application, register on the site or mobile application, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our website or mobile application.
Personally Identifiable Information
Users may be asked for Personally Identifiable Information as appropriate, which includes your name, email address, business address, phone number, company details, and professional role within your organization.
Sensitive Financial Information
Users may be asked to provide Sensitive Financial Information, which includes banking details, accounts receivable records, invoice information, customer payment data, transaction records, aging reports, and other financial documentation necessary for accounts receivable management.
Non-Personally Identifiable Information
We may collect non-personal identification information about Users whenever they use our Services. This may include browser type, device type, and technical information about how Users connect to our platform.
Web Browser Cookies
Our platform uses "cookies" to enhance User experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, some features of the platform may not function properly if cookies are disabled.
Purpose of Collection of Information
- To process financial transactions: We use your information to facilitate accounts receivable processes, including invoice generation, payment processing, and reconciliation.
- To improve customer service: Information you provide helps us respond to your requests and provide efficient support.
- To enhance platform functionality: We use information to understand how our Users utilize features of our platform.
- To optimize performance: We analyze usage patterns to improve our automation tools.
- To communicate updates: We send notifications about service changes, system updates, and account-related information.
How We Protect Your Information
The information you provide, especially sensitive financial data, is maintained securely. Cunsole's databases are stored on secure servers with enterprise-grade firewalls and encryption. We implement multiple layers of security controls to protect your data.
Disclosure
Cunsole makes user information accessible to its employees and authorized partners only on a need-to-know basis, with strict confidentiality obligations. We maintain access logs and enforce stringent data access controls.